Creative Director

Seattle (hybrid)

2 weeks ago


Creative directors ensure Teague—at the level of studio, project team, and individual—has what it needs to deliver Teague-quality output.

Creative directors guide teams across all phases of projects to ensure objectives are being met and design quality is being achieved. They provide hands-on leadership to the project team, with critique, experience-borne advice, productive framing of problem spaces, and—when the need arises—picking up a marker or a mouse to knock out some of the design with the team. They chart a path forward when projects are murky and ambiguous. Creative directors form collaborative relationships with the client in order to understand their needs, goals, and business.

Creative directors help create a studio culture where design, quality, growth, and collaboration are central. They collaborate with other studio leads to ideate and execute efforts that encourage and bolster studio culture and camaraderie. Creative directors manage direct reports where they coach, mentor, and provide feedback. They play the role of hiring manager and participate heavily in the talent acquisition process to ensure the studio is attracting world-class talent.

Creative directors collaborate with Teague’s growth team to identify promising opportunity spaces, help potential clients understand the value of design, and present Teague’s process and portfolio. They play a central role in scoping and resourcing projects to ensure the right people, processes, and timelines are in-place for Teague-quality design to happen.

The Creative Director is a visionary leader for cultural and design excellence in the Global Design Studio and across Teague. The position requires an extensive knowledge of and experience in design consulting and the ability to direct multi-disciplinary teams in a holistic design approach on complex strategic projects. The Creative Director is highly collaborative; responsible for crafting a creative point of view, vision and content; and partners with Project Management to ensure the highest quality deliverables are achieved. They are responsible for the creative quality, output, processes and oversight of project teams; the ideation, presentation and execution of client product development; and the operational readiness of the creative team, all in fulfillment of TEAGUE’s promise to our clients. The role supports multiple projects and guides teams.

Why We Need This Position

To maintain its position as an industry leader, Teague must develop a clear and cohesive point of view about a range of future experiences and evolve our design teams to meet those needs. We need someone at the helm who not only has a deep understanding of design, industry trends, and business strategy, but a visionary leader who can provide expert guidance and thought leadership for our teams and clients. Harnessing Teague’s creative talent and steering it so that it continues to anticipate and meet our clients’ needs in the years ahead is the key to exceeding their expectations. That’s where you come in.

Who We’re Looking For

A creative and enthusiastic expert and seasoned leader adept at inspiring and managing creative teams. On a strategic level, you understand the “big picture” and can project into the future by promoting innovation, experience and growth. You have a clear and compelling point of view that will guide you as you work with senior leadership to shape a path forward for Teague. You will participate in the studio’s strategic planning and make recommendations for changes to the creative function to meet market changes and competitive threats. It’s up to you to direct the creative function so that all aspects—culture, team, tools, processes, expectations, and work style—support the Teague brand and Teague strategic goals.

You come from a background of designing user experiences for software and services. Teague’s motto of “thinking through making” resonates with you, because you know that sketching and simulating user experiences is the best way to test hypotheses, understand the user perspective, and persuade stakeholders. You believe that design is research and research is design, and your experience as being someone that has designed, deployed, and executed design research proves this.

On a tactical level, you’ll partner with the Business Development & Program Management teams to pursue and respond to new client and project opportunities. You’ll lead and support pitching and shaping new opportunities with a strong POV, help writing proposals and estimate projects. In addition, you’ll use your strategic thinking skills to drive conversations with new and existing clients to support their design, product and brand strategy with project teams and executive level client stakeholders. Finally, you have a good understanding of team skillsets and can bring the right team to programs. Managing clients, addressing ongoing challenges, pivoting as needed, maintaining high-quality standards, and adhering to schedules and budgets are all part of the job.

On a management level, you will manage individual designers. You will provide mentorship and guidance through communicating feedback from peers and your own observation, translation of your own experiences, and seeking out project staffing opportunities that match your reports’ growth path. You will be responsible for assessing, managing, and advocating for your reports’ performance in light of Teague’s performance expectations.

Personality-wise, you’re a dynamic presenter with engaging charisma and you’re endowed with the diplomatic and interpersonal skills of a head of state, adept at working effectively with a diverse range of co-workers and clients to produce superlative results; and possess a nimble, solution-oriented mindset. If you’ve got an enthusiastic interest for design, a strategic mind, sensational interpersonal skills, and thrill at the prospect of working in a dynamic, creative environment, have we got a job for you.

What We Just Said, Now in 5 Bullet Points (a.k.a. Essential Qualifications):

  • Experience: Bachelor’s degree or equivalent in a design-related field; 10+ years design experience, including an extensive, varied portfolio—mainly from consulting; 3+ years as a creative director in a consulting environment; 5+ years of demonstrated success building and managing ad hoc teams; experience providing long-term planning as well as oversight of day-to-day operations; demonstrated experience in the business side, as well as the creative side of the industry; a proven success of satisfied clients
  • Special skills: Specialized knowledge of the requirements of a design operation, including user experience design for software and services; experience leading a mix of physical, digital or experiential design work; demonstrated client management skills; demonstrated negotiation and conflict resolution skills; exceptional presentation, communication and writing skills; exceptional project framing skills; excellent follow-through, organizational and prioritization skills
  • Passion: Leading creative teams; pushing the boundaries of design; building the future
  • Role: Providing big-picture leadership, tactical experience and skills, and collaborative support to Teague’s creative teams
  • Personality: Visionary, collaborative, diplomatic, innovative, creative, forward-thinking

*NOTE: This role must be compliant with ITAR regulations, therefore requiring a U.S. Person status.

Teague is currently working remotely during the COVID-19 pandemic. We are a Washington State based company. All employees must reside in the state of Washington and be able to access one of our studio locations in the greater Seattle area when we return to work in our hybrid/remote work approach.

Competitive salary, comprehensive benefits package offered including 4 weeks paid time off and up to 10 paid holidays throughout the fiscal year.

At Teague, we value diversity, equity, and inclusion. We search the globe to find and attract top talent from diverse backgrounds and value unique perspectives and experiences.

Teague is an EEO/AAP employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability or protected veteran status.