Frontier is looking for a full-time Project Manager to join our team. This position is to cover an 18-month leave, with the possibility of continued employment.

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About Us

Frontier is a design office that believes in the expansive potential of storytelling to help people get somewhere new. We design the strategies, brand identities, and experiences that make big stories real.

For a decade, people have come to us because we’re experts at drawing together diverse perspectives into something unified and resonant. Generating ideas, building consensus, setting direction: we accelerate this work by listening closely and bringing to bear new tools and methods of understanding and shaping what’s next. We draw from diverse realms—like contemporary art, purpose design, playful speculation, and radical technologies—to help organizations and their people understand the edges and make progress that matters.

This pluralistic approach to purposeful branding leads to genuinely inspiring and strategic stories that we turn into momentum-building brand identities, exhibitions, websites, campaigns, books, and videos.

The Role

The Project Manager manages multiple projects, nurtures productive client relationships and fosters strong internal team dynamics.

They are a leading, active part of projects, setting the tone for the client experience. and working with the creative lead to manage the project successfully. They are proactive, anticipating what the project, client, and team needs in order to keep things moving, keeping all parties informed about what's happening at any given time. They respond to questions, concerns, or flagged items and opportunities.

When done well, this role helps deliver projects on time and on budget, preempts and proactively resolves problems, and ensures a smooth process for our team and our clients.

This role reports to Tom Keogh, CEO. The ideal candidate has between 3-6 years of relevant experience.

The anticipated start date is January 19, 2026.

Project Management

The Project Manager understands project plans, timelines and deliverables and works with the design team to implement them. They anticipate what's coming down the pipeline in order to balance project commitments and resourcing needs across multiple projects.

• Participate in onboarding the design team
• Organize, prioritize, and clarify project tasks
• Ensure that the work is responding to the brief and the client’s goals
• Participate in and contribute to design team working sessions as appropriate
• Proactively schedule and facilitate internal and external meetings and establish agendas
• Capture comprehensive notes and manage communication and information sharing between the client and design team
• Understand and identify when scope creep is happening and work with the team and the client to resolve
• Assist as needed in the preparation of project deliverables and presentations
• Manage project budgets and timelines, and suggest ways to keep project resourcing within budget while still delivering great work
• Ensure invoicing and payments are up to date
• Engage, work with and manage freelancers and external partners

Client Management

The Project Manager leads the experience clients have working with Frontier, balancing the needs of the client with the needs of the studio to help produce the best work. They are responsible for cultivating a productive relationship with our clients in order to generate organic new business opportunities. When done well, this role has the ability to navigate client challenges, manage budgeting/scoping questions and grow the relationship.

• Build a strong connection with the client so they understand that they can come to you throughout the project for questions, clarifications and concerns
• Actively participate in client meetings and presentations
• Help resolve client concerns
• Review client needs, manage their expectations, capture their feedback and communicate it to the team, balancing the client’s point of view with the context of the contracted scope

Business Development

The Project Manager is involved in new and organic business development, helping identify and shape project opportunities. When done well this results in project opportunities that address client needs while making sense for the studio’s service offering and financial realities.

• Have a strong understanding of Frontier services
• Identify and propose opportunities for new and organic growth
• Develop new and organic project proposals, budgets and plans
• Contribute to the studio’s revenue forecasting through understanding current project budgets and potential organic growth opportunities

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Accommodations and Accessibility: Frontier provides employment accommodation during the recruitment process and during employment. Should you require any accommodation during recruitment, please indicate this in your introductory email and we will work to meet your accessibility needs.

Doing Better: At Frontier, we believe good ideas come from everywhere and we view diversity as fundamental to the way we work and think. Beyond our hiring policies, we commit to using all facets of our work to support the movements for equity and justice for all people.

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Job Details & Benefits

What’s great about working at Frontier:

• Our design philosophy stems from a desire to find unconventional ways to visualize the goals of every project, and this results in a stimulating, engaging creative process. We hold ourselves to a high standard and always look to push our work and ourselves.
• We work on a variety of project types with clients across different sectors, making each project a unique experience. We value creating meaningful relationships with our clients.
• We value a work culture that is fun, inclusive, and honest. While our work always comes first, we make time for activities that take us outside of our day-to-day tasks.
• We’re a small team, which means that everyone is expected to contribute meaningfully to their project work. No one is a passenger at our studio.
• We have organized methods of supporting the professional development of each member of our team, ensuring that everyone has a more experienced member of our studio to help foster their development.
• We have competitive drug and dental health benefits, including a Health Spending Account (HSA).
• Project Manager roles start at three weeks of vacation per calendar year.

Annual salary CAD $55,000–$75,000.

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Here’s how to apply:

Please email hello@frontier.is with “Project Manager Job Application” in the subject line, along with a paragraph or two about why you are interested in the role. Also include your CV.

Selected applicants will be asked to join a video interview with Tom Keogh.

Promising candidates will be invited to have a second interview with another member of our team. The second interview is expected to focus more on the working culture of Frontier and whether candidates will successfully add to our studio culture. Successful candidates will receive written employment offers detailing the full terms and conditions of employment.